​Frequently Asked Questions

1. Why?

Why not?  Everyone wants an Xcitelife.

2. What does Monchu stand for?

Monchu means "one family". This doesn't have to be blood, it is the family of your choosing.

3. What do the amenity icons mean?

	Good for Groups
	Food or Drink offered
	Change Rooms
	Lockers
	Wheel Chair Friendly
	Multiple Languages
	Pick Up Available
	Pet Friendly
	Accommodation

4. What if I know of an Xperience, but I can not find it on Xcitelife?

If you can not find an experience on Xcitelife you can try broadening your search using our search tools. If you still cannot find it, and you know it's out there, please share it with our community using Suggest an Xperience

5. How can I share an experience I've found on Xcitelife with my friends and family?

To share an experience that you find on Xcitelife with your friends and family, click on either the    Facebook  or Twitter    icon under the experience photo and share on social media. We are working on more ways of connecting XPeriences and friends together, stay tuned!

6. How do I earn badges?

When navigating the site, look for the      icon on the top of the main Xperience’s image. If you have experienced the particular Xperience in the past, click on it. This will add this Xperience to your profile page where you will earn a badge. As you start collecting more badges, our system will automatically group them into the right category (Land, Air, Water, Wheels, Winter & Uniques). You can then share your profile with your friends and family and they can discover all the things you have done. This is also a great way to build your “Vision board”. When you are feeling low or just want to remember all the amazing things you’ve done and shared, simply look at your profile and remember how awesome you are!

7. How do I add experiences to my bucket list?

To add an Xperience to your bucket list, look for the      icon throughout the site. When you click on this icon it will ask when you are thinking of doing this Xperience (did you think we would let you off that easily?), it will then add this to your Bucket List on your profile to remind you of the great things that are coming! Our system will also remind you to cross off the things that you have done when the time comes.

8. How can I find and connect with my friends on XciteLife?

To find your friends on Xcitelife use the search      icon to pull up their profile. We are working on improvements to connect with each other in a more intimate way, bare with us.

9. What does Gift It      icon mean on an Xperience?

When you click on the “Gift It” icon, you will be able to purchase that Xperience, which charges up a custom made Xcitelife Gift Card. This card will be mailed out, in a special “mystery” package, to the lucky person.

We believe the virtual world is becoming too impersonal, that is why we physically send out gift cards. Your friends and/or family will feel the anticipation and joy the moment they open up the envelope. When your friends/family are ready to use their Gift Card, they will contact our Personal Concierge who will guide them through booking their Unique Xperiences.

10. How do I edit my photos?

There’s no low-fi, X-pro II or Valencia filters here, we want the real you. There is no filter when you are jumping out of an airplane at 12,000 ft. Let us "see" and "feel" your energy. Your profile is a reflection of how amazing you are and how much more amazing your life is going to get!

11. What is my Wish List / Personal Registry and how do I add products to it?

Visit “This Is What Xcites Me” by clicking on “Shop” located on the right hand side of the upper blue bar. 1000’s of unique and interesting products are added every month. When you see something that interests you, click on the heart      icon to add the desired item to your Wish List / Personal Registry. Now people can see the things you like. This will allow people to purchase these as gifts for you, or they may even purchase for themselves, because they like your style and want to be you.

12. What is an Xcitelife gift card and how does it work?

An Xcitelife gift card is a card that is charged up with either a specific Xperience or is a determined denomination that gives you the power to book an Xperience of your choosing and get started on scratching Xperiences off your bucket list (link). This custom made Xcitelife card will be sent personally in the mail, so watch out for it. Happy Living.

13. How can I recharge my gift card?

Easy peasy. If you already have a gift card, then you can recharge it by going clicking here and Bam! Select your denomination, follow the steps and start living some more life. 

14. What if I lost my membership/gift card?

If you loose your Xcitelife membership/gift card, it's a sad day for us all indeed. The card is so precious and we personally put energy and love into sending it to you. Like mentioned in the above FAQ’s, the physical aspect of connection is very dear to us. You will need to contact us and pay a $50 replacement fee to get a new one.

Everyone that is part of the Xcitelife Monchu, including staff, likes to ride the waves of Xperiences too, so we don't want to sit in an office all day looking for your card. “Be a man, do the right thing”.

15. What is a mystery Xperience?

It's a mystery Xperience and hence the word "mystery" we can't tell you much. But, what we can tell you is it will be the best day of your life, and you will only be provided with where to meet and what to wear.

16. How do I get on a mystery Xperience?

You will never know.... Kidding. You can get on one of our mystery Xperiences by paying attention to Xcitelife emails. A select few Xcitelifers will receive the invitations for each mystery Xperience.

17. How do I buy more cool stuff on the Shop section of Xcitelife, when I‘m broke?

Wait! Did you not hear that you can make money hosting an Xperience by sharing your passion or interests with others on Xcitelife? Focus on what you want and let the laws of attraction kick in. Become a Partner with Xcitelife today and start earning extra money doing what you love!

18. How can I get Xcitelife to follow me on Facebook, Instagram, or Twitter?

Xcitelife is all about connection. We will follow, repost, share, friend you, etc. Show us a picture of you in the “X position” pose when you are on any experience . Kinda like the dude on our About Us page (link) then just tag us! We may even "borrow" your HD picture of you enjoying an Xperience, who knows, it may even become one of our main images throughout the site.

List of our hashtags:

#Xcitelife

#Xperience

#Xcitelifer

#livesomelife

#amazingatlife

Facebook, Instagram and Twitter

19. Why should I book through Xcitelife?

Joining Xcitelife makes you a part of our Monchu, which makes us family. We believe that Xperiences transform peoples lives. We actually care if you get out there and Xperience new things…we will motivate you to make sure this happens, so don’t make us call your mum.

Becoming an Xcitelifer is about becoming better at life, through discovery, experience and inspiration.